Brand | Strategy Customer Experience
Helping you design success and grow your business!
Helping you design success and grow your business!
Forge technology, brand and a humanized experience for digital engagement, hyper-personalized for consumer preferences to drive leads and nurture retention.
Develop strategic partnerships that enable brands to create and deliver relevant customer experiences to drive market share gains and profitability.
Audit, refine and redefine a culture, empowering employees through insights and training to deliver a simplified customer experience that is clear, fresh and unexpected creating raving "fans" for life.
Create a unified big picture vision, blending marketing, operations and culture, mapping the customer journey and voice of the consumer to identify and prioritize actions while empowering employees to deliver an exceptional customer experience. Improve employees’ lives, so they can improve customers’ lives.
Evaluate and optimize end-to-end operations/marketing strategies and technology to help businesses navigate change, grow and establish long-term success.
Inspire and drive performance through people and process. Sound supportive strategy, commitment to execution, training, clarity, simplicity and results.
Tamila uses her passion, knowledge and servant leadership to influence those around her to take action and execute creative solutions that generate leads, improve brand recall, and collaborate with teams to create great customer experiences and "raving" fans.
Today we know that an organization’s brand is held in the heart and mind of the consumer. Her deep curiosity about people drives her to understand the entire customer journey and help companies design hyper local marketing strategies that align with operational excellence. Success defined by measurable KPI's, grows business and profitability.
With 25+ years in executive leadership serving both agency and multi-franchise retailers, Tamila delivers results.
"An organization's ability to learn and translate that learning into action rapidly, is the ultimate competitive advantage."
~Jack Welch
“Tamila has mastered the ability to gain input from key stakeholders with bold personalities, make them feel valued, and drive forward with her team to develop an effective and innovative marketing strategy.”
“She is a phenomenal leader, and a great steward of the Summit brands. She’s passionate and committed to the company’s success.”
"Tamila is visionary, while remaining grounded in the fact, that it's execution of the vision that wins the day."
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